Contact Us

Get in touch with our expert team for all your robot vacuum part needs

Send us a Message

Have a question about our products or need help finding the right part? We're here to help!

Customer Service

Email: support@botpartsdirect.com

Response Time: Within 24 hours

Business Hours

Monday - Friday: 8:00 AM - 5:00 PM CST

Saturday & Sunday: Closed

Email support available 24/7

Business Address

JEK Enterprises, Inc
1596 N Plantation Ave
Fayetteville, AR 72704
United States

Why Choose Us?

  • ✓ Expert product knowledge
  • ✓ Fast shipping nationwide
  • ✓ 30-day return policy
  • ✓ Quality guaranteed parts
  • ✓ Competitive pricing

Frequently Asked Questions

How do I find the right part for my robot vacuum?

Use our model number search or browse by brand. If you need help, contact us with your vacuum's model number and we'll help you find the exact part you need.

How fast do you ship orders?

Most orders ship within 1 business day. We offer standard and expedited shipping options to meet your needs.

What if the part doesn't fit my vacuum?

We offer a 30-day return policy. If the part doesn't fit, simply contact us for a free return label and full refund or exchange.